Privacy policy

Privacy Policy

This Privacy Policy describes how www.ecofriendlyessentials.com (the “Site”, “we”, or “us”) collects, uses, and shares your personal information when you visit or make a purchase from our Site.

Information We Collect

When you visit the Site, we collect certain information about your device and how you interact with our website. We also collect the information necessary to process your orders.

This may include:

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely through our payment providers)
  • IP address and device information
  • Browsing activity on our Site

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Communicate with you regarding your order
  • Provide customer support
  • Improve and optimize our website
  • Send updates, offers, or marketing communications (you may opt out at any time)
  • Help prevent fraud and ensure secure transactions

Sharing Your Information

We share your information with trusted third parties to operate our business, including:

  • Shopify, which powers our online store
  • Payment providers to securely process transactions
  • Shipping carriers such as UPS and Purolator
  • Analytics and marketing tools (such as Google Analytics or Meta)

We may also disclose information if required to comply with applicable laws or to protect our rights.

Cookies

We use cookies and similar technologies to enhance your experience, understand how our Site is used, and support marketing efforts.

You can disable cookies through your browser settings and opt out of certain tracking features through your device or browser preferences. Please note that disabling cookies may affect how the Site functions.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time. You may also opt out of marketing communications.

To make a request, please contact us using the details below.

Data Retention

We retain your personal information for as long as necessary to fulfill orders, provide our services, and comply with legal obligations, unless you request its deletion.

Minors

Our Site is intended for individuals aged 18 and over.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal and regulatory reasons.

Contact

For questions about this Privacy Policy or to make a request regarding your personal information, please contact us at:

info@ecofriendlyessentials.com